Who we are
This policy describes how Snoozio at https://shopsnoozio.com handles personal information relating to Snoozio Inflatable Travel Pillow, purchases and customer enquiries. Contact: [email protected].
Information and purposes
We process the following information to fulfill orders, provide support, prevent fraud and comply with legal obligations:
- contact details
- delivery and billing addresses
- order contents and payment status
- shipment tracking
- messages you send us
Our hosting services may process IP addresses and technical request logs for security and operation. Necessary session cookies support the shopping cart. Do not send payment-card details, passwords or sensitive identity documents by email.
Checkout and service providers
Shopify provides checkout and order management. Payment providers process payment details under their own policies; we do not request full card numbers through our contact channel. We share information needed to complete the service with payment processors, hosting providers, fulfillment providers, carriers and support-email providers. These providers may process information in other countries, subject to applicable safeguards and law.
Retention and security
We retain information for order fulfillment, support, accounting and legal requirements, and delete or anonymize it when no longer needed, subject to applicable obligations. We use reasonable safeguards, but no transmission or storage system can be guaranteed completely secure.
Your choices
Depending on applicable law, you may request access, correction, deletion or restriction of processing and may have other privacy rights. Email [email protected] to exercise a right or raise a concern. We may need proportionate information to verify a request. Mandatory legal retention requirements can limit deletion.
Marketing and trackers
This policy does not authorize optional advertising trackers or marketing emails. If those features are introduced, their notices and any required consent must be provided before use.